1. Acceptance of Terms
By creating a staff account and accessing the Apex Motors CRM platform, you agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any of these terms, you must not register for or use the platform.
2. Platform Usage
The Apex Motors CRM is provided solely for internal dealership operations, including but not limited to:
- Managing customer records, sales leads, and vehicle inventories.
- Processing and tracking vehicle finance deal workflows.
- Scheduling follow-ups, test drives, and reminders via the calendar system.
- Generating, sending, and tracking electronic document signatures.
You agree not to use the platform for any personal, unlawful, or commercially competitive purposes outside of Apex Motors operations.
3. Staff Responsibilities
As a registered user, you are responsible for:
- Maintaining the confidentiality of your login credentials. Do not share your password with anyone.
- Ensuring all customer data entered is accurate, complete, and up to date.
- Complying with UK GDPR regulations when handling personal data of customers or third parties.
- Reporting any suspected data breaches, unauthorised access, or system irregularities to the Dealership Owner or Data Protection Officer immediately.
4. Account Rules
- Each staff member must maintain a single, unique account. Shared accounts are strictly prohibited.
- Access permissions are assigned by the Dealership Owner (Admin). Certain features, including Staff Management, are restricted to Admin-level accounts.
- Apex Motors reserves the right to suspend or terminate any account at any time if these terms are breached, with or without notice.
- Upon termination of employment, your account will be deactivated, and access to all CRM data will be revoked.
5. Data Handling & Confidentiality
All customer and dealership data accessible through the CRM is classified as confidential business information. You agree to:
- Not copy, export, or transmit any customer data outside of authorised dealership systems.
- Handle all customer financial details (income, bank information) with appropriate care and in compliance with applicable UK financial regulations.
- Only access customer records for which you have a legitimate business need.
6. Limitation of Liability
The Apex Motors CRM platform is provided "as is" for internal use. Apex Motors makes no warranties regarding uptime, data recovery, or system availability. In no event shall Apex Motors be liable for indirect, incidental, or consequential damages arising from platform usage.
7. Amendments
These terms may be updated from time to time. Staff will be notified of material changes via internal communications. Continued use of the platform after notification constitutes acceptance of the revised terms.
8. Contact
For any questions regarding these Terms & Conditions, please contact:
Apex Motors Dealership HQ
Attn: Operations Manager
100 Colmore Row, Birmingham, B3 3AG
Email: operations@apexmotors.co.uk